Our Service Department is Open | Now Offering No Contact Service

What Makes Us Different?

Technology to Keep You Safe

From the moment you schedule your service appointment online, or drive into our service lane, we are utilizing technology for a no-contact experience from start to finish. We are able to seamlessly provide repair order detail, approval processes, insights into your vehicle needs, and e-payments from the safety of your mobile device. Call us today to inquire about our easy no-contact service process.

Enjoy NO CONTACT Service in 6 Easy Steps

Step 1: Arrive at Our Dealership For Service

From the moment you drive into our service lane, you are greeted by a service expert wearing the proper safety equipment to ensure a no contact experience.  Our expert will guide you where to park your vehicle for your no-contact vehicle assessment. 

Step 2: Stay in Your Vehicle While We Make Electronic Notes

Our Service Expert will observe proper social distancing protocol while completing the initial assessment of your vehicle.  With just a few quick questions and our complimentary multi-point inspection, we'll be ready to provide you with the preliminary findings.

Step 3: Sit Six Feet Apart From Others in Our Guest Lounge

We have taken special precautions to sanitize and create comfortable spaces for our guests to practice social distancing while they are with us.  Our seating areas have been spread apart for your safety and our staff is regularly sanitizing all guest lounge areas.

Step 4: Once Your Vehicle Repairs are Complete, We Thoroughly Sanitize Your Ride For Your Safety.

Our repair center is equipped with vehicle sanitation machinery that will disperse a disinfecting solution into your vehicle before we turn it back over to you.  Upon getting into your vehicle, you will receive your sanitized keys with your car fully sanitized and safe for the ride home.  

Step 5: We Finalize the Bill Standing Six Feet Apart With the Help of Our Electronic Signature Software.

We have a unique technology that allows us to complete your transaction completely and safely without contact.  Whether it's to authorize a repair on your vehicle or to make your payment before departure, you can do this from your own mobile device.  Our service advisers will text or email you the link to open and electronically authorize work or payments.     

Step 6: You Drive Away Happy!

Making you comfortable throughout your visit does not end when the repair is complete.  We make sure that your car is sanitized fully before you get into your vehicle so you have the peace of mind that your repair was completed with your safety in mind.

Treat Your Lexus to One of Our Services

Our fantastic technicians are more than happy to service your vehicle to assist it with whatever it needs to keep you safe on the road. We offer a variety of services spanning from preventative measures to detailed internal or exterior repairs.

A few of the most common services we provide include:

• Oil changes
• Wheel alignments
• Tire care including tire rotations
• Multi-point inspections
• Battery service including replacements
• Brake pad replacements

Along with offering a great variety of automotive repairs and services we also do our best to make sure your time spent at our Service Center is enjoyable and valuable. Below are just some of the benefits of servicing with Lexus of Serramonte:

• Peet's Coffee
• Free Car wash with Service
• Free Service Shuttle - Local shopping areas. (within 5 miles)
• Airport Shuttle to SFO (M-F 8am-3pm)
• Kid's Play Area along with amenities
• Early Bird/Night Owl Drop
• Service Specials/coupons along with Price Transparency

Keep Your Luxury Vehicle's Edge with Routine Service

Want to keep your Lexus NX 300 SUV or Lexus ES 350 sedan running as well as possible for as long as possible? The key to a healthy, happy vehicle is routine maintenance. By establishing a service schedule, you'll ensure that your car or SUV's basic needs are always satisfied. You'll also be able to catch potential issues earlier than if you spread out appointments.

Schedule Your Appointment Online Today

Want to get your Lexus serviced with accuracy and efficiency? Visit our simple online form to make your appointment whenever it's convenient for you. Create an account to store your vehicle's information in our system for an even easier experience the next time you schedule.

We can't wait to welcome you to our service center, where you're sure to be impressed with our efficient and friendly technicians that always take care of your luxury vehicle's needs with a smile.